Until now, based on my personal experience and common sense, I would have been quite certain that it would increase the odds of a direct report’s departure. After all, we like good bosses so much that we might follow them – even outside our current company, right?
So I was quite surprised when I examined a real-world dataset and checked the impact of managers’ voluntary departure on employees’ probability of leaving, in interaction with manager quality as measured by multi-rater feedback, while controlling for some typical organizational confounders.
As expected, a manager’s departure increased the odds of an employee leaving later. However, managerial quality actually had a protective effect and decreased the employee’s risk of leaving when their manager left. Interestingly, more “technical” skills – such as communicating expectations, goal setting, or providing feedback – seemed to be more important in this respect than “softer” skills – like coaching, psychological safety, or wellbeing support.
Now, besides cross-validating the results, I am trying to understand the potential reasons (including missed confounders) behind this pattern. What would be your favorite hypotheses to test?
Related notes
- Is contagious turnover overrated? Probably only if you ignore the managers.
- Are people during exit surveys more honest in their responses than in engagement surveys?
- Talk vs. Walk: Predictors of staying intentions vs. actual quitting behavior
- Novel way to measure leadership skills via causal inference (and AI)?
- A new broom sweeps clean
📄 Read the original post with full outputs on my blog.